Terms & Conditions
Cruzario Marketplace
Welcome to Cruzario Marketplace. By accessing our website or purchasing from our store, you agree to the following Terms & Conditions. Please review them carefully before placing an order.
1. General Information
Cruzario Marketplace is an online retailer offering new and pre-owned clothing, shoes, handbags, accessories, toys, vintage collectibles, and other merchandise.
We reserve the right to update our product offerings, prices, website content, and these Terms & Conditions as needed.
2. Product Descriptions and Condition
We make reasonable efforts to provide accurate product descriptions, photographs, sizes, measurements, and condition information.
Our inventory includes new, pre-owned, vintage, and one-of-a-kind merchandise.
Pre-owned and vintage items may show normal signs of age, wear, or previous use. Any significant imperfections known to us will be disclosed in the product description or photographs.
Customers are encouraged to review all photographs, measurements, and descriptions before purchasing.
Colors may vary slightly depending on screen settings and lighting.
3. Product Availability
Many items sold by Cruzario Marketplace are one-of-a-kind and available in limited quantities.
Our merchandise may also be offered through other online marketplaces.
We make reasonable efforts to maintain accurate inventory information. However, occasional inventory discrepancies may occur.
If an ordered item becomes unavailable, we will notify the customer and issue a refund for the unavailable item.
4. Pricing and Payment
All prices are displayed in U.S. dollars unless otherwise indicated.
Applicable shipping charges and taxes will be displayed during checkout.
We reserve the right to correct pricing errors and cancel affected orders, subject to applicable law. If payment has already been collected for a canceled order, a refund will be issued.
Payments are processed through the payment methods available at checkout.
5. Order Processing and Shipping
We work to process and ship orders the same or next business day whenever possible.
Orders are generally shipped Monday through Saturday, excluding applicable carrier holidays.
We use USPS, UPS, and FedEx depending on the shipment.
Estimated delivery dates are not guaranteed.
Customers are responsible for providing accurate shipping information.
For additional information, please review our Shipping Policy.
6. Returns and Refunds
Cruzario Marketplace accepts eligible returns within 30 days of delivery.
Customers are responsible for return shipping costs for standard returns, including returns due to size, fit, or change of mind.
Returned merchandise must meet the conditions outlined in our Return & Refund Policy.
If an item arrives damaged, defective, or materially different from its description, please contact us so we can arrange an appropriate resolution.
Please review our Return & Refund Policy for complete details.
7. Order Cancellations
Customers should contact us as soon as possible to request an order cancellation.
Orders that have already been processed or shipped may not be eligible for cancellation.
If cancellation is unavailable, customers may request a return in accordance with our Return & Refund Policy.
8. International Orders
International shipping may be available to eligible destinations.
Customers are responsible for applicable customs duties, import taxes, and other destination-country fees unless otherwise stated at checkout.
International delivery times may vary due to customs processing and carrier delays.
9. Website Information
We make reasonable efforts to keep our website accurate and available.
However, we cannot guarantee that all information will always be complete, current, or free from errors.
We may update website content, correct errors, or modify product listings without prior notice.
10. Intellectual Property
The Cruzario Marketplace name, logo, website design, and original website content are owned by Cruzario Marketplace or used with permission, as applicable.
Product names, brand names, and trademarks belonging to other companies remain the property of their respective owners.
The sale of pre-owned branded merchandise does not imply affiliation with or endorsement by those brands.
11. Customer Responsibilities
Customers agree to provide accurate information when placing orders and to use our website lawfully.
Fraudulent purchases, unauthorized transactions, and misuse of our website are prohibited.
We reserve the right to refuse or cancel orders where reasonably necessary to address suspected fraud, payment problems, or unlawful activity, subject to applicable law.
12. Limitation of Liability
To the extent permitted by applicable law, Cruzario Marketplace is not responsible for indirect, incidental, or consequential losses arising from use of our website or purchases.
Nothing in these Terms & Conditions excludes or limits liability or consumer rights that cannot legally be excluded or limited.
13. Privacy
We respect customer privacy and handle personal information in accordance with our Privacy Policy.
Please review our Privacy Policy for information about how customer information is collected, used, and protected.
14. Changes to These Terms
We may update these Terms & Conditions periodically.
Updated terms will be posted on our website. Changes will apply prospectively unless otherwise permitted by applicable law.
15. Governing Law
These Terms & Conditions are governed by applicable laws of the United States and the laws of the state in which Cruzario Marketplace is legally established, subject to any mandatory consumer protection laws.
16. Contact Information
For questions regarding these Terms & Conditions, orders, shipping, or returns, please contact Cruzario Marketplace through our website's Contact Us page.
Thank you for shopping with Cruzario Marketplace.
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